If you have questions or concerns regarding this statement, you should contact John Feistel by email at firstname.lastname@example.org
Information Collection and Use
The Better Health Club, a distributor of Golden Neo-Life Diamite (GNLD) products, is the sole owner of the information collected on this site, www.thebetterhealthclub.com. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. The Better Health Club collects information from our users at several different points on our website.
Our order form collects the following information:
All the items are required. Contact information is used for order verification or to follow up with a problem regarding an order. Billing information is used for collecting payment and shipping information is used to fill customer’s orders.
We allow the following conditions for placing an order:
Customers and members can log into their accounts by selecting the “customer login” link from the home page or shopping cart. If a customer has not logged into their account, checkout will require the customer to manually enter required order information.
The customer checkout will require a valid email address and password to locate their login account information. If an invalid email address and/or password is entered, the customer will be asked if they would like their password emailed to their email account or if they would like to create a new customer account.
A member must use a customer account to checkout and receive distributor pricing. Existing members without a customer account will be able to enter their member number. If this customer does not wish to create a customer account, they can continue to checkout receiving distributor pricing by using a generic customer account and password provided by the website. The web page displaying the generic customer account cannot be accessed without entering a valid member number.
Customers with existing member numbers will be encouraged but not forced to create a customer account.
Login Customer Account Information
The login customer account will allow customers to create and mange their personal information on the website. The customer account will simplify checkout for return customers, since their order information bill be retrieved from the login customer account at checkout.
The login customer account information will provide the following features:
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a member number more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. For example, the user will need to enter their member number on every item purchased to accumulate purchases at discounted prices.
We do our own shipping or GNLD ship orders, and a credit card processing company Authorize.Net to bill users for goods and services. Your credit card entered goes “directly” to Authorize.Net for processing. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site
This web site contains links to other sites. Please be aware that we the Better Health Club are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees cannot access personally identifiable information, only the principals of the Better Health Club has access through password protected files. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected.
If you have any questions about the security at our website, you can send an email to email@example.com
We follow up via email regarding orders placed on our site such as confirming the order or following up on any problems with the order. Users who purchase products as individuals will not receive any promotional communications from us.
Users who choose to become Distributor Members after placing an order will receive a welcoming email to verify member number. We do not send promotional communications to our Distributor Members.
Correct and Update
If a user needs to make a correction or an update to their order information, they can do so by emailing us at firstname.lastname@example.org or reply to the confirmation you receive on your order
Notification of Changes